Effective Date: 02-09-2025
At Tușe, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect the information of Users (those booking services) and Artisans & Runners (those providing services).
By using Tușe, you agree to this Policy.
We may collect:
Personal Information: Name, phone number, email, profile photo.
Location Data: To connect you with nearby artisans and errand runners.
Service Information: Bookings, messages, reviews, and ratings.
Payment Information: Billing details and transactions (processed by third-party payment providers).
Device & Usage Data: Device type, operating system, and app activity.
We may collect:
Personal Information: Full name, phone number, email, profile photo.
Verification Data: Government ID, proof of skills/certifications, and background checks.
Financial Information: Bank account details for payouts.
Service Data: Jobs accepted, ratings, reviews, and performance records.
Location Data: Real-time location to match with nearby users.
We use your information to:
Provide and improve our services.
Connect users with the right artisans/errand runners.
Verify artisan identities and qualifications.
Process bookings, payments, and payouts securely.
Offer customer support and handle disputes.
Send important updates, notifications, and promotional messages (with your consent).
Improve security and prevent fraud.
We do not sell your personal data. We may share information only in these cases:
Between Users & Artisans: Limited details needed to complete bookings (e.g., first name, profile, ratings).
With Service Providers: Payment processors, hosting providers, and analytics tools.
For Legal & Safety Reasons: To comply with laws, enforce our Terms, or protect Tușe, users, and artisans.
Verification and financial data are stored securely with restricted access.
Payments and payouts are encrypted and processed via trusted third-party providers.
We use safeguards to protect data, but no system is 100% secure.
Both Users and Artisans may:
Access and update their personal information.
Request deletion of their account and related data.
Withdraw consent for promotional communications.
For requests, email support@tuse.ng.
Tușe is not directed at anyone under 18. If we discover we have collected information from a minor, we will delete it.
We may update this Policy periodically. Changes will be reflected by the Effective Date and communicated in-app or by email.
If you have questions about this Privacy Policy, contact us at:
Tușe Support Team
Email: support@tuse.ng
Phone: [+234 707 403 2138]
Website: www.tuse.ng
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Download Tuse For Artisan.
